1. Required Address Details:

   The customer must enter complete address details (Governorate, District, Street, or a distinctive landmark).

   Entering incorrect or incomplete information will result in order cancellation.

2. Order Processing Time:

   Orders are processed within 1 to 3 working days (during official working days).

   Orders are shipped via Aramex company.

   Note: Processing may be delayed for reasons beyond the company's control (such as workload during promotional periods).

3. Shipping Costs:

   Cost depends on:

   1. The entered delivery address
   2. The shipment dimensions and weight

   The customer will be notified of the final cost via the website after order processing and shipping.

4. Shipping Payment and Order Confirmation:

   The customer must transfer the specified shipping amount to confirm the order.

   For orders exceeding 10,000 EGP, the customer will be required to transfer a deposit (security payment).

Note: Please adhere to these terms to ensure your order is completed without delay or cancellation.